Flight Centre

The journey to an enhanced CX through
a platform migration process 5 legacy websites → one global website

In just 6 months, the CI&T and Flight Centre teams transformed five separate, outdated websites into a unified, future-proof tech stack.

Check the results

The Challenge

Enhance scalability
Cut operational expenses
Expand global reach
Meet client needs

Solution

To take control of the brand and the business at
an impressive speed, the One Global Website Project came to life.

Design, engineering, and business teams collaborated to increase scalability and efficiency.

The new web app provides a seamless user experience and lays the foundation for a future omnichannel approach and continued global growth.

The enhanced blog experience provides consumers with more opportunities to interact with Flight Centre and its content.

The blog has become more closely integrated with Flight Centre's products and other website sections, empowering customers with greater choice.

Key elements
and outcomes:

Platform migration
Blog content migration
Development of Next.js
Application
Creation of React Components
Serverless development on AWS Cloud
Agile-based development approach

"The skills and expertise you brought to the team are evident, especially with the complex migration work and the search functionality. We all appreciate your hard work and dedication over the last few months. Let's keep going - bring on the next project!"

Nick Schoonens, Head of Engineering at Flight Centre Travel Group.