In 2018, the digital revolution will continue racing ahead, and companies will have no choice but to adapt. Retailers have already begun using artificial intelligence (AI) to improve the customer experience. Financial services firms have embraced robo-advisers, payment processor Square just announced that it will allow almost all customers to purchase Bitcoin and Amazon’s Alexa is helping to usher in a new era of voice-activated shopping.
But that’s just the tip of the iceberg. Here are five additional predictions for the year ahead in tech.